You have a few options: 1. Call Sterling Customer Care Center at 1-800-STERLING (1-800-783-7546) in the U.S. or 001-877-680-1310 in Mexico. 2. Some stores stock replacement part kits in the shower door aisle. 3. Some stores stock replacement parts behind the counter. Ask a store associate for assistance. 4. Depending upon the warranty period of your STERLING door, the part may be replaced free of charge.

For Sterling Customer Care Center in the U.S., please call 1-800-STERLING (1-800-783-7546). In Mexico, please call 001-877-680-1310.

Squeegee the door after each use to eliminate water spots. Avoid all harsh or abrasive cleaners. Periodically wipe the doors with a mild detergent diluted in water to keep the glass panels and anodized aluminum parts looking new. Click here for complete care and cleaning instructions.

STERLING® bath and shower doors are made with materials of the highest quality for long-lasting performance in the bathroom. They feature tempered glass for added safety, top quality guide and hinge systems, rollers, drip rails and handles. STERLING bath and shower doors are available with a wide selection of options and features to match the unique needs of any bathroom. Door frames are made from the highest quality aluminum and frameless doors come standard with CleanCoat Technology to keep glass looking great with minimal maintenance.

Please visit our shower doors, bathtub shower doors and custom doors sections to see our full selection of doors in the online catalog.

Every STERLING bath and shower door is made of 100% certified tempered safety glass, designed to minimize danger if a glass door is broken. STERLING is committed to the safety of our customers, which is why we carefully engineer our products with the user's well-being in mind.

This information is found in our Shower Door Selection Guide and Bathtub Shower Door Selection Guide.

Yes. While the rough opening may indeed be 60", the wallboard and tile or plastic wall sets that are installed in the actual opening are slightly smaller. Typically, a 59" door (example 5405-59S) is used for a 60" bath.

Frameless doors do not have aluminum pieces around the panels of the doors. This provides an open "feel" to the bathroom and an aesthetic that blends easily.

To determine this, measure the width and height of your door opening. Click here for help on measuring your door opening or refer to the Bath/Shower Door Help Guide located in retail aisles.

We offer Silver, Matte Silver, Nickel, Deep Bronze, Polished Brass and White. Finishes are door model-specific. Not all finish options are available on every STERLING door. The easiest way to determine which finish options are available for your application is to begin the door selection process. As you click through the questions, the finishes available in your size and style will display.

We offer numerous glass patterns and textures to match any décor. However, glass options are door model-specific. Not all glass options are available on every STERLING door. Just like frame finishes, the easiest way to determine which glass options are available is to begin the door selection process. As you click through the questions, the glass options available in your size and style will display.

Price is relative to door features, such as glass texture, glass thickness, finish, hardware, level of pre-assembly or installation ease, enhancement features (such as storage) and design.

If you purchase an open box and find it damaged or you find there are missing parts, please call Sterling Customer Care Center at 1-800-STERLING (1-800-783-7546) to arrange for the replacement parts to be mailed to you. If you want an unopened box and there aren't any at the store, ask a store associate if one can be ordered.

Retailers generally use an E-Z Find™ system that utilizes an alphanumeric code on both display door and on stocked product (e.g., E-85). Depending on the store, the stock may be kept near the displayed product or in a nearby stockroom.

A shower door fits over a receptor, shower module or custom tile shower, whereas a bathtub shower door fits over a bathtub or whirlpool. A shower door is generally taller and typically not as wide as a bath door. Shower doors rest on the threshold of the receptor, which brings them much closer to the floor than bath doors, which are secured to the bathtub ledge.

Generally, consumers purchase the showering/bath product first, then select the STERLING door to match.

In-stock door models vary by store. The store associate can assist you with selecting a bath or shower door to fit your bathing product.

All the parts needed are included with your STERLING door. However, you will need to make sure you have all the necessary tools. For a tool list, click on the technical information of the door you've chosen and review the first few pages of the installation guide.

Provided each wall isn't more than 3/8" out of plumb, you will be able to successfully install a STERLING® bath or shower door.

Generally, no additional support is needed unless the rough-in sheet indicates otherwise. STERLING shower doors come with wall anchors which will hold the door to the wall or shower surround. If you are remodeling or building a new home, adding a wood beam, such as a 2" x 4", to fasten the door to, may provide enough support for any of the doors in our comprehensive offering.

All of our silk-screened doors must be installed on the outside of the enclosure.

For a by-pass door, the STERLING Finesse™ Quick Install™ door is the fastest and easiest door to install because it features an adjustable track and a compression-fit mechanism that accommodates a wide range of openings. There is no cutting, drilling or measuring required. For a pivot door, the STERLING 6300 is the easiest because very few parts are required and only one cut is needed.

Your homeowner's guide includes expanded parts diagrams that provide a detailed diagram of your door. If you no longer have a guide, you can obtain one online or by calling Sterling Customer Care Center at 1-800-STERLING (1-800-783-7546) in the U.S. or 001-877-680-1310 in Mexico. Please note: You'll need to determine what door you have first – there is a label with the part number on most doors. On by-pass doors, the label is inside the header. On pivot doors, the location varies and Customer Care Center can help you locate it.

At the present time, all STERLING frameless doors are engineered with CleanCoat technology.

Yes. CleanCoat is a special glass surface treatment that creates a protective barrier making the doors easy to clean.

Simply wipe the doors down regularly with a soft cloth and water to keep the glass looking like new.

Success with cleaners and procedures is dependent upon such factors as the hardness and temperature of the water, using exact quantities of ingredients, changes in cleaning formulas and the condition of the product being cleaned. Since there are variations within these factors, Sterling cannot guarantee the effectiveness of the formulas mentioned.

Click here to see our Care and Cleaning guides to STERLING products.

Whether you're installing a toilet, pedestal sink or whirlpool, our warranty program can offer peace of mind should a problem arise. Click here to read our warranty program for a specific product.

You have a few options: 1. Call Sterling Customer Care Center at 1-800-STERLING (1-800-783-7546) in the U.S. or 001-877-680-1310 in Mexico. 2. Some stores stock replacement part kits in the shower door aisle. 3. Some stores stock replacement parts behind the counter. Ask a store associate for assistance. 4. Depending upon the warranty period of your STERLING door, the part may be replaced free of charge.

For Sterling Customer Care Center in the U.S., please call 1-800-STERLING (1-800-783-7546). In Mexico, please call 001-877-680-1310.

Squeegee the door after each use to eliminate water spots. Avoid all harsh or abrasive cleaners. Periodically wipe the doors with a mild detergent diluted in water to keep the glass panels and anodized aluminum parts looking new. Click here for complete care and cleaning instructions.

STERLING® bath and shower doors are made with materials of the highest quality for long-lasting performance in the bathroom. They feature tempered glass for added safety, top quality guide and hinge systems, rollers, drip rails and handles. STERLING bath and shower doors are available with a wide selection of options and features to match the unique needs of any bathroom. Door frames are made from the highest quality aluminum and frameless doors come standard with CleanCoat Technology to keep glass looking great with minimal maintenance.

Please visit our shower doors, bathtub shower doors and custom doors sections to see our full selection of doors in the online catalog.

Every STERLING bath and shower door is made of 100% certified tempered safety glass, designed to minimize danger if a glass door is broken. STERLING is committed to the safety of our customers, which is why we carefully engineer our products with the user's well-being in mind.

This information is found in our Shower Door Selection Guide and Bathtub Shower Door Selection Guide.

Yes. While the rough opening may indeed be 60", the wallboard and tile or plastic wall sets that are installed in the actual opening are slightly smaller. Typically, a 59" door (example 5405-59S) is used for a 60" bath.

Frameless doors do not have aluminum pieces around the panels of the doors. This provides an open "feel" to the bathroom and an aesthetic that blends easily.

To determine this, measure the width and height of your door opening. Click here for help on measuring your door opening or refer to the Bath/Shower Door Help Guide located in retail aisles.

We offer Silver, Matte Silver, Nickel, Deep Bronze, Polished Brass and White. Finishes are door model-specific. Not all finish options are available on every STERLING door. The easiest way to determine which finish options are available for your application is to begin the door selection process. As you click through the questions, the finishes available in your size and style will display.

We offer numerous glass patterns and textures to match any décor. However, glass options are door model-specific. Not all glass options are available on every STERLING door. Just like frame finishes, the easiest way to determine which glass options are available is to begin the door selection process. As you click through the questions, the glass options available in your size and style will display.

Price is relative to door features, such as glass texture, glass thickness, finish, hardware, level of pre-assembly or installation ease, enhancement features (such as storage) and design.

If you purchase an open box and find it damaged or you find there are missing parts, please call Sterling Customer Care Center at 1-800-STERLING (1-800-783-7546) to arrange for the replacement parts to be mailed to you. If you want an unopened box and there aren't any at the store, ask a store associate if one can be ordered.

Retailers generally use an E-Z Find™ system that utilizes an alphanumeric code on both display door and on stocked product (e.g., E-85). Depending on the store, the stock may be kept near the displayed product or in a nearby stockroom.

A shower door fits over a receptor, shower module or custom tile shower, whereas a bathtub shower door fits over a bathtub or whirlpool. A shower door is generally taller and typically not as wide as a bath door. Shower doors rest on the threshold of the receptor, which brings them much closer to the floor than bath doors, which are secured to the bathtub ledge.

Generally, consumers purchase the showering/bath product first, then select the STERLING door to match.

In-stock door models vary by store. The store associate can assist you with selecting a bath or shower door to fit your bathing product.

All the parts needed are included with your STERLING door. However, you will need to make sure you have all the necessary tools. For a tool list, click on the technical information of the door you've chosen and review the first few pages of the installation guide.

Provided each wall isn't more than 3/8" out of plumb, you will be able to successfully install a STERLING® bath or shower door.

Generally, no additional support is needed unless the rough-in sheet indicates otherwise. STERLING shower doors come with wall anchors which will hold the door to the wall or shower surround. If you are remodeling or building a new home, adding a wood beam, such as a 2" x 4", to fasten the door to, may provide enough support for any of the doors in our comprehensive offering.

All of our silk-screened doors must be installed on the outside of the enclosure.

For a by-pass door, the STERLING Finesse™ Quick Install™ door is the fastest and easiest door to install because it features an adjustable track and a compression-fit mechanism that accommodates a wide range of openings. There is no cutting, drilling or measuring required. For a pivot door, the STERLING 6300 is the easiest because very few parts are required and only one cut is needed.

Your homeowner's guide includes expanded parts diagrams that provide a detailed diagram of your door. If you no longer have a guide, you can obtain one online or by calling Sterling Customer Care Center at 1-800-STERLING (1-800-783-7546) in the U.S. or 001-877-680-1310 in Mexico. Please note: You'll need to determine what door you have first – there is a label with the part number on most doors. On by-pass doors, the label is inside the header. On pivot doors, the location varies and Customer Care Center can help you locate it.

At the present time, all STERLING frameless doors are engineered with CleanCoat technology.

Yes. CleanCoat is a special glass surface treatment that creates a protective barrier making the doors easy to clean.

Simply wipe the doors down regularly with a soft cloth and water to keep the glass looking like new.

Success with cleaners and procedures is dependent upon such factors as the hardness and temperature of the water, using exact quantities of ingredients, changes in cleaning formulas and the condition of the product being cleaned. Since there are variations within these factors, Sterling cannot guarantee the effectiveness of the formulas mentioned.

Click here to see our Care and Cleaning guides to STERLING products.

Whether you're installing a toilet, pedestal sink or whirlpool, our warranty program can offer peace of mind should a problem arise. Click here to read our warranty program for a specific product.

You have a few options: 1. Call Sterling Customer Care Center at 1-800-STERLING (1-800-783-7546) in the U.S. or 001-877-680-1310 in Mexico. 2. Some stores stock replacement part kits in the shower door aisle. 3. Some stores stock replacement parts behind the counter. Ask a store associate for assistance. 4. Depending upon the warranty period of your STERLING door, the part may be replaced free of charge.

For Sterling Customer Care Center in the U.S., please call 1-800-STERLING (1-800-783-7546). In Mexico, please call 001-877-680-1310.

Squeegee the door after each use to eliminate water spots. Avoid all harsh or abrasive cleaners. Periodically wipe the doors with a mild detergent diluted in water to keep the glass panels and anodized aluminum parts looking new. Click here for complete care and cleaning instructions.

STERLING® bath and shower doors are made with materials of the highest quality for long-lasting performance in the bathroom. They feature tempered glass for added safety, top quality guide and hinge systems, rollers, drip rails and handles. STERLING bath and shower doors are available with a wide selection of options and features to match the unique needs of any bathroom. Door frames are made from the highest quality aluminum and frameless doors come standard with CleanCoat Technology to keep glass looking great with minimal maintenance.

Please visit our shower doors, bathtub shower doors and custom doors sections to see our full selection of doors in the online catalog.

Every STERLING bath and shower door is made of 100% certified tempered safety glass, designed to minimize danger if a glass door is broken. STERLING is committed to the safety of our customers, which is why we carefully engineer our products with the user's well-being in mind.

Frameless doors do not have aluminum pieces around the panels of the doors. This provides an open "feel" to the bathroom and an aesthetic that blends easily.

To determine this, measure the width and height of your door opening. Click here for help on measuring your door opening or refer to the Bath/Shower Door Help Guide located in retail aisles.

We offer Silver, Matte Silver, Nickel, Deep Bronze, Polished Brass and White. Finishes are door model-specific. Not all finish options are available on every STERLING door. The easiest way to determine which finish options are available for your application is to begin the door selection process. As you click through the questions, the finishes available in your size and style will display.

We offer numerous glass patterns and textures to match any décor. However, glass options are door model-specific. Not all glass options are available on every STERLING door. Just like frame finishes, the easiest way to determine which glass options are available is to begin the door selection process. As you click through the questions, the glass options available in your size and style will display.

Price is relative to door features, such as glass texture, glass thickness, finish, hardware, level of pre-assembly or installation ease, enhancement features (such as storage) and design.

If you purchase an open box and find it damaged or you find there are missing parts, please call Sterling Customer Care Center at 1-800-STERLING (1-800-783-7546) to arrange for the replacement parts to be mailed to you. If you want an unopened box and there aren't any at the store, ask a store associate if one can be ordered.

A shower door fits over a receptor, shower module or custom tile shower, whereas a bathtub shower door fits over a bathtub or whirlpool. A shower door is generally taller and typically not as wide as a bath door. Shower doors rest on the threshold of the receptor, which brings them much closer to the floor than bath doors, which are secured to the bathtub ledge.

All the parts needed are included with your STERLING door. However, you will need to make sure you have all the necessary tools. For a tool list, click on the technical information of the door you've chosen and review the first few pages of the installation guide.

Generally, no additional support is needed unless the rough-in sheet indicates otherwise. STERLING shower doors come with wall anchors which will hold the door to the wall or shower surround. If you are remodeling or building a new home, adding a wood beam, such as a 2" x 4", to fasten the door to, may provide enough support for any of the doors in our comprehensive offering.

All of our silk-screened doors must be installed on the outside of the enclosure.

Your homeowner's guide includes expanded parts diagrams that provide a detailed diagram of your door. If you no longer have a guide, you can obtain one online or by calling Sterling Customer Care Center at 1-800-STERLING (1-800-783-7546) in the U.S. or 001-877-680-1310 in Mexico. Please note: You'll need to determine what door you have first – there is a label with the part number on most doors. On by-pass doors, the label is inside the header. On pivot doors, the location varies and Customer Care Center can help you locate it.

At the present time, all STERLING frameless doors are engineered with CleanCoat technology.

Yes. CleanCoat is a special glass surface treatment that creates a protective barrier making the doors easy to clean.

Simply wipe the doors down regularly with a soft cloth and water to keep the glass looking like new.

Success with cleaners and procedures is dependent upon such factors as the hardness and temperature of the water, using exact quantities of ingredients, changes in cleaning formulas and the condition of the product being cleaned. Since there are variations within these factors, Sterling cannot guarantee the effectiveness of the formulas mentioned.

Click here to see our Care and Cleaning guides to STERLING products.

Whether you're installing a toilet, pedestal sink or whirlpool, our warranty program can offer peace of mind should a problem arise. Click here to read our warranty program for a specific product.

Sterling offers two showers that will comply with the Americans with Disabilities Act (ADA) requirements when installed per the requirements of the Accessibility Guidelines. These showers are not only beneficial for the physically challenged, but for mature homeowners as well. The 39" Transfer Shower and the wheelchair accessible 63" Roll-in Shower both comply with standards set by the ADA. In fact, the 39" Transfer Shower earned a Design and Engineering Award from Popular Mechanics magazine.

The 39" Transfer Shower and the 63" Roll-in Shower are barrier-free to allow for easy entry and exit. Both are spacious and include an easy-to-clean bottom surface. In addition, both fixtures feature a low, accessible, molded-in shelf along the back wall, providing a generous amount of easily reached storage space to accommodate toiletries.

Both showers are functional, durable, aesthetically appealing, affordable and easy to install. Moreover, there are no costly floor modifications required for installation of either unit. To view all the styles and options available, please visit our online catalog.

Solid Vikrell material by Sterling offers exceptional strength combined with resistance to chipping, cracking and peeling. Vikrell is a solid composite material made of resins, fiberglass and filler that is exclusive to Kohler Company. The material is compression molded in large presses to form baths and wall surrounds that are structurally rigid yet lightweight and feature a non-porous surface that is easy to clean. Click here to learn more about Vikrell material.

Success with cleaners and procedures is dependent upon such factors as the hardness and temperature of the water, using exact quantities of ingredients, changes in cleaning formulas and the condition of the product being cleaned. Since there are variations within these factors, Sterling cannot guarantee the effectiveness of the formulas mentioned.

Click here to see our Care and Cleaning guides to STERLING products.

Whether you're installing a toilet, pedestal sink or whirlpool, our warranty program can offer peace of mind should a problem arise. Click here to read our warranty program for a specific product.

When looking at a whirlpool or bath, you must establish the reference point, which is the entry side or threshold. From the entry side of the whirlpool or bath, the drain location determines whether the unit is right-hand or left-hand. An right-hand bath has its drain on the right side and a left-hand bath has its drain on the left side.

The apron or skirt, covers the front of a bath or whirlpool. A removable apron allows limited access to the pump/motor and to plumbing system components on the apron side of the unit.

The standard size for bathtubs is 60" and are installed in the rough stage of construction (against the studs). After rough installation a 1/2" of wall board and a 1/2" of tile is typically added on top of the studs at each end of the bath making a finished installation roughly 58".

Solid Vikrell material by Sterling offers exceptional strength combined with resistance to chipping, cracking and peeling. Vikrell is a solid composite material made of resins, fiberglass and filler that is exclusive to Kohler Company. The material is compression molded in large presses to form baths and wall surrounds that are structurally rigid yet lightweight and feature a non-porous surface that is easy to clean. Click here to learn more about Vikrell material.

Success with cleaners and procedures is dependent upon such factors as the hardness and temperature of the water, using exact quantities of ingredients, changes in cleaning formulas and the condition of the product being cleaned. Since there are variations within these factors, Sterling cannot guarantee the effectiveness of the formulas mentioned.

Click here to see our Care and Cleaning guides to STERLING products.

Whether you're installing a toilet, pedestal sink or whirlpool, our warranty program can offer peace of mind should a problem arise. Click here to read our warranty program for a specific product.

When looking at a whirlpool or bath, you must establish the reference point, which is the entry side or threshold. From the entry side of the whirlpool or bath, the drain location determines whether the unit is right-hand or left-hand. An right-hand bath has its drain on the right side and a left-hand bath has its drain on the left side.

The apron or skirt, covers the front of a bath or whirlpool. A removable apron allows limited access to the pump/motor and to plumbing system components on the apron side of the unit.

The standard size for bathtubs is 60" and are installed in the rough stage of construction (against the studs). After rough installation a 1/2" of wall board and a 1/2" of tile is typically added on top of the studs at each end of the bath making a finished installation roughly 58".

Solid Vikrell material by Sterling offers exceptional strength combined with resistance to chipping, cracking and peeling. Vikrell is a solid composite material made of resins, fiberglass and filler that is exclusive to Kohler Company. The material is compression molded in large presses to form baths and wall surrounds that are structurally rigid yet lightweight and feature a non-porous surface that is easy to clean. Click here to learn more about Vikrell material.

Success with cleaners and procedures is dependent upon such factors as the hardness and temperature of the water, using exact quantities of ingredients, changes in cleaning formulas and the condition of the product being cleaned. Since there are variations within these factors, Sterling cannot guarantee the effectiveness of the formulas mentioned.

Click here to see our Care and Cleaning guides to STERLING products.

Whether you're installing a toilet, pedestal sink or whirlpool, our warranty program can offer peace of mind should a problem arise. Click here to read our warranty program for a specific product.

Solid Vikrell material by Sterling offers exceptional strength combined with resistance to chipping, cracking and peeling. Vikrell is a solid composite material made of resins, fiberglass and filler that is exclusive to Kohler Company. The material is compression molded in large presses to form baths and wall surrounds that are structurally rigid yet lightweight and feature a non-porous surface that is easy to clean. Click here to learn more about Vikrell material.

Success with cleaners and procedures is dependent upon such factors as the hardness and temperature of the water, using exact quantities of ingredients, changes in cleaning formulas and the condition of the product being cleaned. Since there are variations within these factors, Sterling cannot guarantee the effectiveness of the formulas mentioned.

Click here to see our Care and Cleaning guides to STERLING products.

Whether you're installing a toilet, pedestal sink or whirlpool, our warranty program can offer peace of mind should a problem arise. Click here to read our warranty program for a specific product.

Solid Vikrell material by Sterling offers exceptional strength combined with resistance to chipping, cracking and peeling. Vikrell is a solid composite material made of resins, fiberglass and filler that is exclusive to Kohler Company. The material is compression molded in large presses to form baths and wall surrounds that are structurally rigid yet lightweight and feature a non-porous surface that is easy to clean. Click here to learn more about Vikrell material.

Success with cleaners and procedures is dependent upon such factors as the hardness and temperature of the water, using exact quantities of ingredients, changes in cleaning formulas and the condition of the product being cleaned. Since there are variations within these factors, Sterling cannot guarantee the effectiveness of the formulas mentioned.

Click here to see our Care and Cleaning guides to STERLING products.

Whether you're installing a toilet, pedestal sink or whirlpool, our warranty program can offer peace of mind should a problem arise. Click here to read our warranty program for a specific product.

Solid Vikrell material by Sterling offers exceptional strength combined with resistance to chipping, cracking and peeling. Vikrell is a solid composite material made of resins, fiberglass and filler that is exclusive to Kohler Company. The material is compression molded in large presses to form baths and wall surrounds that are structurally rigid yet lightweight and feature a non-porous surface that is easy to clean. Click here to learn more about Vikrell material.

The lower the gauge, the thicker the steel. Thick steel is less likely to dent and is more sound resistant.

SilentShield sound-deadening pads are applied to all STERLING sinks creating a quieter sink (from clanging disposal or silverware) versus many competitors. The sound-deadening technology was borrowed from the auto industry.

Solid Vikrell material by Sterling offers exceptional strength combined with resistance to chipping, cracking and peeling. Vikrell is a solid composite material made of resins, fiberglass and filler that is exclusive to Kohler Company. The material is compression molded in large presses to form baths and wall surrounds that are structurally rigid yet lightweight and feature a non-porous surface that is easy to clean. Click here to learn more about Vikrell material.

STERLING stainless steel sinks are all made from 18-23 gauge type 304 and 301 stainless steel. Our stainless steel is made of a chrome and nickel alloy that assures the sinks provide exceptional resistance to stains and corrosion.

Please visit our kitchen sinks, bar sinks and utility sinks to see an online catalog for full selection.

Success with cleaners and procedures is dependent upon such factors as the hardness and temperature of the water, using exact quantities of ingredients, changes in cleaning formulas and the condition of the product being cleaned. Since there are variations within these factors, Sterling cannot guarantee the effectiveness of the formulas mentioned.

Click here to see our Care and Cleaning guides to STERLING products.

Whether you're installing a toilet, pedestal sink or whirlpool, our warranty program can offer peace of mind should a problem arise. Click here to read our warranty program for a specific product.

Solid Vikrell material by Sterling offers exceptional strength combined with resistance to chipping, cracking and peeling. Vikrell is a solid composite material made of resins, fiberglass and filler that is exclusive to Kohler Company. The material is compression molded in large presses to form baths and wall surrounds that are structurally rigid yet lightweight and feature a non-porous surface that is easy to clean. Click here to learn more about Vikrell material.

Please visit our kitchen sinks, bar sinks and utility sinks to see an online catalog for full selection.

Toilets come in round-front and elongated shapes, with many different shapes and styles to choose from. Elongated toilets are more comfortable for adults, while round-front styles are popular where space is at a premium. Both round-front and elongated shapes are available in a variety of styles, ranging from contemporary to traditional.

Standard toilet height is around 14 1/2" from the floor to the bowl rim, without a toilet seat. However, toilet bowl height has increased in recent years for the benefit of taller people, those with physical handicaps and/or the elderly. The newest and most popular floor-to-bowl rim height is typically around 16 1/8". Toilets that comply with ADA (Americans with Disabilities Act) requirements must have a 17" to 19" floor-to-bowl rim height, including the seat.

You should also consider the toilet rough-in from the wall, which is commonly 12". Other rough-ins in older homes can be 10" or 14". This is important as many toilet models are available in 12" rough-in, but if you have a unique rough-in (10" or 14"), your selection may be limited. Of course, Sterling offers toilets in many styles, rough-ins and heights for most any installation.

Sterling manufactures toilets with 10", 12" and 14" rough-in sizes.

In order to determine your rough-in dimension, please measure from the center of your toilet bolt holes to your finished wall. Most of our toilets are manufactured to accommodate a 12" rough-in model toilet. If, however, you find yourself in a situation where you do not have enough space to install your tank onto your bowl because the wall is in the way, the solution is our 10" rough-in toilet. Alternately, if you feel as if your toilet is sitting in the middle of your bathroom because you have a gaping space between the back of your tank and the wall, a 14" rough-in toilet may be a better choice.

The National Energy Policy Act of 1992 mandates that all toilets sold in the United States effective January 1, 1994 shall have a 1.6 gpf maximum. STERLING toilets meet these as well as other local and national water conservation and plumbing code requirements. In fact, we also apply stringent internal testing and quality control standards for all our toilets to ensure their high performance lasts over time. STERLING toilets with Dual Force™ Technology further improve water conservation efforts by offering the option of a .8-gallon flush or a 1.6-gallon flush.

The hydrodynamic design of STERLING low-consumption toilets maximizes the force of gravity to provide one-flush performance, every time. That means that one flush is all it takes to effectively cleanse the bowl or Sterling will repair or replace the toilet.

Unlike most other low consumption toilets, a STERLING toilet's performance is not adversely affected by low incoming water pressure. With the STERLING 1.6 gallon toilet, a powerful surge of water is directed into the trapway to begin the siphoning action. The STERLING float and flush valve system eliminates the problems associated with other designs so a clean, quiet, trouble-free flush is ensured every time. Our toilets with Dual Force™ Technology offer the option of a .8-gallon flush or a 1.6-gallon flush to minimize consumption, while maintaining high flush performance. The three-bolt mounting system attaches the tank to the bowl for a secure, level installation.

Dual Force Technology is a trademarked flushing system developed by Sterling that offers a choice between two water levels for every flush. Operated by a user-friendly two-button actuator integrated into the tank lid, the Rockton™ toilet with Dual Force Technology will use either 1.6 gallons (federal mandate and industry standard) or .8 gallons depending on which button is pressed. The latter flush option, if used routinely to remove light or liquid waste, can save a household of four up to 6,000 gallons of water per year, per toilet, over traditional 1.6-gallon models. Equally impressive, the 1.6-gallon setting will consistently remove bulk waste with just one flush, eliminating the need for double flushing. In addition, 100% of the water passes through the rim to keep the bowl clean with its siphonic washdown system.

Not commonly found on most toilets, this design element raises the back edge of the toilet bowl and helps prevent light waste from collecting under the tank where it connects to the bowl. The result is an overall cleaner toilet.

To find out, measure the distance between the center of the bolt holes (which connects the seat to the bowl) to the front rim of the toilet. If it measures approximately 16 1⁄2", your toilet is a round-front. If it measures approximately 18 1⁄2", it is an elongated model. This information is also important when replacing the toilet seat.

Yes. The Worthington™ wall-hung lavatory features a basin that is hung from the wall at a functional height, meeting the Americans with Disabilities Act when installed per the requirements of the Accessibility Guidelines. STERLING also offers two styles of toilets that comply with the Americans with Disabilities Act when installed per the requirements of the Accessibility Guidelines. The Riverton™ elongated two-piece toilet (Model 402532) and the Windham™ elongated two-piece toilet (Model 402315 with left-hand flush or Model 402315RA with right-hand flush) are available in White, KOHLER Almond and KOHLER Biscuit.

WaterSense is a partnership program sponsored by the U.S. Environmental Protection Agency (EPA) that makes it easy for consumers to find and select water-efficient products and service programs. These products are services are identified with the WaterSense label.

Research has shown that by using water-efficient products and practices, homeowners can help save natural resources and reduce their water consumption and costs. The WaterSense label helps consumers identify products and services that use less water while performing as well as or better than conventional models. When homeowners choose these products and services they save water and money.

Generally speaking, WaterSense labeled products will be about 20% more water efficient than their less efficient counterparts in the same category. In addition, WaterSense labeled products perform their intended function as well as or better than their less efficient counterparts.

Success with cleaners and procedures is dependent upon such factors as the hardness and temperature of the water, using exact quantities of ingredients, changes in cleaning formulas and the condition of the product being cleaned. Since there are variations within these factors, Sterling cannot guarantee the effectiveness of the formulas mentioned.

Click here to see our Care and Cleaning guides to STERLING products.

Whether you're installing a toilet, pedestal sink or whirlpool, our warranty program can offer peace of mind should a problem arise. Click here to read our warranty program for a specific product.

Yes. The Worthington™ wall-hung lavatory features a basin that is hung from the wall at a functional height, meeting the Americans with Disabilities Act when installed per the requirements of the Accessibility Guidelines. STERLING also offers two styles of toilets that comply with the Americans with Disabilities Act when installed per the requirements of the Accessibility Guidelines. The Riverton™ elongated two-piece toilet (Model 402532) and the Windham™ elongated two-piece toilet (Model 402315 with left-hand flush or Model 402315RA with right-hand flush) are available in White, KOHLER Almond and KOHLER Biscuit.

Success with cleaners and procedures is dependent upon such factors as the hardness and temperature of the water, using exact quantities of ingredients, changes in cleaning formulas and the condition of the product being cleaned. Since there are variations within these factors, Sterling cannot guarantee the effectiveness of the formulas mentioned.

Click here to see our Care and Cleaning guides to STERLING products.

Whether you're installing a toilet, pedestal sink or whirlpool, our warranty program can offer peace of mind should a problem arise. Click here to read our warranty program for a specific product.

The lower the gauge, the thicker the steel. Thick steel is less likely to dent and is more sound resistant.

SilentShield sound-deadening pads are applied to all STERLING sinks creating a quieter sink (from clanging disposal or silverware) versus many competitors. The sound-deadening technology was borrowed from the auto industry.

Solid Vikrell material by Sterling offers exceptional strength combined with resistance to chipping, cracking and peeling. Vikrell is a solid composite material made of resins, fiberglass and filler that is exclusive to Kohler Company. The material is compression molded in large presses to form baths and wall surrounds that are structurally rigid yet lightweight and feature a non-porous surface that is easy to clean. Click here to learn more about Vikrell material.

STERLING stainless steel sinks are all made from 18-23 gauge type 304 and 301 stainless steel. Our stainless steel is made of a chrome and nickel alloy that assures the sinks provide exceptional resistance to stains and corrosion.

Please visit our kitchen sinks, bar sinks and utility sinks to see an online catalog for full selection.

Solid Vikrell material by Sterling offers exceptional strength combined with resistance to chipping, cracking and peeling. Vikrell is a solid composite material made of resins, fiberglass and filler that is exclusive to Kohler Company. The material is compression molded in large presses to form baths and wall surrounds that are structurally rigid yet lightweight and feature a non-porous surface that is easy to clean. Click here to learn more about Vikrell material.

Most STERLING showers, baths, bath showers and whirlpools made with Vikrell material come in White, KOHLER Almond, and KOHLER Biscuit. Kitchen Sinks and Lavatories made from Vikrell are available in White, KOHLER Almond, KOHLER Biscuit, Almond Granite and Grey Granite.

Yes. Vikrell material comes in high-gloss and swirl-gloss finishes. High-gloss is specially treated to create an extremely shiny finish that won't fade as time goes by. Swirl-gloss is slightly textured to help hide minor scratches in the finish.

Yes. Vikrell material is not only tough as nails, it's surprisingly lightweight and modular for easy maneuverability and fast installation. With advanced tongue-and-groove construction, the walls of Vikrell material showers and baths snap together quickly and seamlessly, and can be installed directly onto the studs.

Solid Vikrell material is built to stand the test of time. Down the road, regular gelcoat fiberglass fixtures will discolor, deteriorate and show their age, but fixtures made of Vikrell material will look virtually as good as new. We guarantee it with a ten-year consumer limited warranty and a three-year commercial limited warranty on bathing fixtures and bathroom sinks. Kitchen sinks made of Vikrell material have a lifetime limited consumer warranty and a three-year limited commercial warranty.

The STERLING® online product catalog identifies the colors and finishes that are available for each product.

Our plumbing fixtures are available through our extensive network of more than 700 wholesale plumbing distributors with over 2,000 locations throughout the US, Puerto Rico, and Canada. Additionally, our plumbing products are sold through select retail outlets. Click here to find a Sterling dealer near you.

Our plumbing fixtures are available through our extensive network of more than 700 wholesale plumbing distributors with over 2,000 locations throughout the US, Puerto Rico, and Canada. Additionally, our plumbing products are sold through select retail outlets. Click here to find a Sterling dealer near you.

Our plumbing fixtures are available through our extensive network of more than 700 wholesale plumbing distributors with over 2,000 locations throughout the US, Puerto Rico, and Canada. Additionally, our plumbing products are sold through select retail outlets. Click here to find a Sterling dealer near you.

Although most questions can be answered by your local Sterling dealer or this Frequently Asked Questions page, we are extremely proud of our outstanding customer service team. Our Customer Care Center is available by email here or by phone at 1-800-STERLING (1-800-783-7546) from 7:00 AM - 6:00 PM (Central Time), Monday – Friday.

Yes, all warranties on STERLING® faucets will be honored. In addition, service parts will still be available. Please call customer service at 1-800-STERLING (1-800-783-7546) for any additional information.