Care and Cleaning
Stainless Steel
How To Care For Your Stainless Steel Lavatories & Sinks
- Clean stainless steel once a week.
- Always apply stainless steel cleaner/polish with a nonabrasive cloth or sponge, working with, not across, the grain.
- Do not use steel wool, wire brushes, or abrasive sponge pads.
- Cleaners containing chloride are not recommended. If used, rinse the surface immediately to prevent corrosion.
Products To Consider
- Fantastik Antibacterial Heavy Duty
- Formula 409 Antibacterial All Purpose
- Windex Original
Care Tip
Allowing water to evaporate on metal will form water deposits. To avoid this, it is important to use a dabbing action to dry metal, not an abrasive or rubbing action. Cleaning with a damp sponge and drying will keep your product looking beautiful.
General Care & Cleaning
For best results, keep the following in mind when caring for your STERLING product:
- Test First - Always test your cleaning solution on an inconspicuous area before applying to the entire surface.
- Wipe Clean - Wipe surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and dry any overspray that lands on nearby surfaces.
- Don't Let Cleaners Soak - Do not allow cleaners to sit or soak.
- Avoid Abrasive Materials - Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring pad to clean surfaces.
Vikrell® Material
How To Care For Your Sinks & Lavatories Made Of Vikrell Material
- Do not use abrasive cleansers or acidic solvents on Vikrell surfaces, as they may cause surface dullness or discoloration.
- Wipe your sink or lavatory with a soft cloth after each use to prevent a buildup of soap and scum.
Products To Consider
- Clorox Disinfecting Bathroom Cleaner
- Fantastik Antibacterial Heavy Duty
- Lysol Mold & Mildew Remover with Bleach
- Nature's Source All Purpose (Scrubbing Bubbles)
- Super Iron Out Multi-Purpose Rust Stain Remover
- Tilex Bathroom Cleaner
- Tilex Mold & Mildew Remover
Care Tip
Sterling recommends the use of mild cleaners for weekly cleaning of your sink or lavatory made of solid Vikrell material.
General Care & Cleaning
For best results, keep the following in mind when caring for your STERLING product:
- Test First - Always test your cleaning solution on an inconspicuous area before applying to the entire surface.
- Wipe Clean - Wipe surfaces clean and rinse completely with water immediately after applying cleaner.
- Don't Let Cleaners Soak - Do not allow cleaners to sit or soak.
- Avoid Abrasive Materials - Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring pad to clean surfaces.
Glass & Metal
CleanCoat Technology
The use of cleansers or abrasives is not recommended for STERLING® glass doors treated with CleanCoat. Simply wipe down CleanCoat doors regularly with a soft cloth and water to keep the glass looking clean.IMPORTANT: Any care and cleaning recommendations on this page that call for cleansers apply only to glass doors NOT treated with CleanCoat.
How To Care For Your Bath & Shower Doors
- After each shower use a squeegee to eliminate water spots on the inside of the glass panels.
- For glass surfaces, use a quality glass cleaner and a clean cloth to clean the mirror surface. Carefully follow the glass cleaner manufacturer's instructions.
- Occasionally wipe the doors with a mild detergent diluted in water to keep the glass panels and anodized aluminum parts looking new.
- Never use bristle brushes, abrasive sponges, scouring powder or sharp instruments on metalwork or glass panels. They will scratch some metal and glass surfaces.
- For metal surfaces, never use abrasive cleansers or cleaners containing ammonia, bleach, acids, waxes, alcohol or solvents as they may damage the finish. Use of harsh cleaning agents may void Sterling's warranty obligations.
- Do not let cleaners sit or soak on surfaces.
- To avoid soap deposits or lime buildup in hard water areas, make a point to wipe the door dry after each use.
- Rinse and wipe fixtures after cleaning to prevent soap buildup.
Products To Consider
- Green Works All-Purpose
- Green Works Glass Cleaner
- Mr. Clean with Febreze Freshness Antibacterial Spray
- Nature's Source Glass Cleaner (Windex)
- Windex Original
Care Tip
Keep shower doors ajar and enclosures open so that air can circulate to reduce mildew growth.
General Care & Cleaning
For best results, keep the following in mind when caring for your STERLING product:
- Test First - Always test your cleaning solution on an inconspicuous area before applying to the entire surface.
- Wipe Clean - Wipe surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and dry any overspray that lands on nearby surfaces.
- Don't Let Cleaners Soak - Do not allow cleaners to sit or soak.
- Avoid Abrasive Materials - Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring pad to clean surfaces.
Vikrell® Material
How To Care For Your Bath Made Of Vikrell Material
- Do not use abrasive cleansers or acidic solvents on Vikrell surfaces as they may cause surface dullness or discoloration.
- Wipe your bath with a soft cloth after each use to prevent a buildup of soap and scum.
- Extreme heat such as that generated by cigarettes or portable heaters can damage Vikrell surfaces. Do not use such items near your bath.
Products To Consider
- Cinch Streak Free Multi-Surface Cleaner
- Fantastik Antibacterial Heavy Duty
- Lysol Disinfectant Mildew Remover with Bleach
- Scrub Free Mildew Stain Remover
- Super Iron Out Multi-Purpose Rust Stain Remover (for Rust Removal)
Care Tip
Sterling recommends the use of mild cleansers for weekly cleaning of your bath, made of solid Vikrell material.
General Care & Cleaning
For best results, keep the following in mind when caring for your STERLING product:
- Test First-- Always test your cleaning solution on an inconspicuous area before applying to the entire surface.
- Wipe Clean-- Wipe surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and dry any overspray that lands on nearby surfaces.
- Don't Let Cleaners Soak-- Do not allow cleaners to sit or soak.
- Avoid Abrasive Materials-- Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring pad to clean surfaces.
Vikrell® Material
How To Care For Your Shower Made Of Vikrell Material
- Do not use abrasive cleansers or acidic solvents on Vikrell surfaces as they may cause surface dullness or discoloration.
- Wipe your bath or shower unit with a soft cloth after each use to prevent a buildup of soap and scum.
Products To Consider
- Clorox Disinfecting Bathroom Cleaner
- Fantastik Antibacterial Heavy Duty
- Lysol Mold & Mildew Remover with Bleach
- Nature's Source All Purpose (Scrubbing Bubbles)
- Super Iron Out Multi-Purpose Rust Stain Remover (for Rust Removal)
- Tilex Bathroom Cleaner
- Tilex Mold & Mildew Remover
How To Flush Your Whirlpool System
Flush your whirlpool system twice a month or more, depending upon usage.
- Adjust the jets fully clockwise so there is no air induction.
- Fill the bath with warm water to a level 2" above the highest jets, or leave water in the bath after using.
- Add two teaspoons of a low-foaming, powder automatic dishwasher detergent and 20 ounces of household bleach (5% to 6% sodium hypochlorite) to the water.
- Run the whirlpool for 5 to 10 minutes. Then shut off the whirlpool and drain the water.
- If desired, rinse the bath surfaces with water.
- Clean bath surfaces as needed with recommended cleaners.
Care Tip
Sterling recommends the use of mild cleansers for weekly cleaning of you bath, shower or whirlpool made of Vikrell material.
General Care & Cleaning
For best results, keep the following in mind when caring for your STERLING product:
- Test First-- Always test your cleaning solution on an inconspicuous area before applying to the entire surface.
- Wipe Clean-- Wipe surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and dry any overspray that lands on nearby surfaces.
- Don't Let Cleaners Soak-- Do not allow cleaners to sit or soak.
- Avoid Abrasive Materials-- Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring pad to clean surfaces.
Vitreous China
How To Care For Your Vitreous China Toilets & Lavatories
- Rinse thoroughly and use a soft cloth to wipe the product dry after each use.
- Soft abrasive cleaners may be used when necessary to clean vitreous china products. Strong abrasive cleaners will scratch and dull the surface.
- Use toilet bowl cleaners on the inside of the bowl only.
- Do not use in-tank toilet cleaners as they can damage the flush valve and other working parts.
- Wipe any splashes of cleaner solutions from plastic or plated surfaces immediately.
Products To Consider
- Clorox Disinfecting Bathroom Cleaner
- Comet Bathroom Cleaner
- Fantastik Antibacterial Heavy Duty
- Formula 409 Antibacterial All-Purpose
- Green Works All-Purpose
- Lysol Bathroom Cleaner
- Nature's Source All Purpose (Scrubbing Bubbles)
- Soft Scrub Lemon Cleanser
- Tilex Bathroom Cleaner
- Windex Original
For Rust Removal
- Bon Ami
- Super Iron Out Multi-Purpose Rust Stain Remover
- Bar Keepers Friend
Care Tip
Over time, hard water deposits may clog toilet rim holes and trapways. To clean, purchase a commercial cleaner that's recommended for the removal of hard water deposits. Follow all instructions on the package.
General Care & Cleaning
For best results, keep the following in mind when caring for your STERLING product:
- Test First-- Always test your cleaning solution on an inconspicuous area before applying to the entire surface.
- Wipe Clean-- Wipe surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and dry any overspray that lands on nearby surfaces.
- Don't Let Cleaners Soak-- Do not allow cleaners to sit or soak.
- Avoid Abrasive Materials-- Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring pad to clean surfaces.
Call the Sterling Customer Care Center at
Phone: 1-800-STERLING
1-800-783-7546
Hours: 8:00AM - 5:00PM (CST)
Monday - Friday
Write to Sterling at
Sterling Plumbing
444 Highland Drive
Kohler, WI 53044






